Wolverhampton Social Hub is the new community based mental health preventative service for the City of Wolverhampton being delivered by Starfish Health and Wellbeing.
Contact details:
Telephone: 07949 290036 or 01902 771776
Email: info@thesocialhub.org.uk
Website: Wolverhampton Social Hub
Facebook: Wolverhampton Social Hub
Wolverhampton Social Hub is part of Starfish Health & Well-Being funding, via Wolverhampton City Council.
You can self-refer or get a Professional referral via your GP or local social prescriber.
Starfish is committed to take action to change unfair and discriminatory practices wherever they occur. The Wolverhampton Social Hub is open and welcomes all individuals as we strive to create a network of groups and activities where everyone feels safe and comfortable.
Starfish Services are part of the Wolverhampton LGBT+ Alliance. This network of professional organisations, businesses and community groups have come together to support and improve services to the lesbian, gay, bi-sexual, transgender and those questioning (LGBT+) community in the City of Wolverhampton.
We are also proud to be a #DigitalWolves official partner.
https://www.wolverhamptonsafeguarding.org.uk/contact-us
Safeguarding Vulnerable Adults
A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves, protect themselves from abuse or from being exploited. They could be vulnerable because they are old and frail, or have a sensory impairment, a disability, a mental health problem, or have some form of illness. Abuse can happen in many ways. It can be physical, verbal, sexual, financial, neglect, discrimination or institutional. If you think you are being abused or you suspect that someone you know may be the victim of abuse, you should contact 01902 551199. In an emergency or where there is severe risk you should inform the Adult Care Access Point by calling 01902 551199. If it appears that a criminal offence has taken place, the police should be informed immediately on 999.
Complaints Procedure
If you have a complaint about the service, you can either complain formally or please put a formal complaint in writing to the Project Lead, Lucy Squire at our Wolverhampton Office. Alternatively, you can contact Starfish CEO Iain Caldwell via our Hartlepool Office on 01429 269303. The response time is within 2 weeks, but complaints will be dealt with immediately where possible. The complaint can go to the Manager or directly to Head Office. The timescale for a written response is within 28 days, and there is an opportunity to appeal.
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